Waymo’s Toronto plan begins with mapping, with passenger rides targeted for 2028
The Canadian expansion is entering preparation and testing. Its fleet partnership shows how much work happens beyond the driving software.

Waymo is preparing to bring autonomous ride-hailing to Toronto, with its first passengers targeted for 2028. The immediate change will be more modest: vehicles driven by people as the company builds local maps and validates its technology.
Kirsten Korosec covered the announcement for TechCrunch on October 16. For this explainer, Sirlero checked the companies’ announcements and Waymo’s Toronto FAQ to distinguish the work beginning now from the service envisioned later.
What a vehicle on the street means
Waymo’s announcement describes a phased process, beginning with high-definition mapping and road testing involving trained specialists. Seeing one of its vehicles in Toronto therefore would not, by itself, mean passengers can book a driverless trip. Preparation has its own purpose before there is a public service to use.
The company’s local FAQ says it has approval to participate in Ontario’s Automated Vehicle Pilot Program for manual driving and testing. It also says it will work with regulators on the permissions required at subsequent stages. That is a reason to read the 2028 date as a goal, rather than a guaranteed opening day.
The work beyond the driving system
Element Fleet Management will handle onsite fleet operations, according to its October 16 announcement. The Toronto-headquartered business describes responsibilities spanning facilities, vehicle maintenance, charging and energy management, as well as getting cars cleaned and ready for use. This extends a relationship that began supporting Waymo in San Diego earlier this year.
For Sirlero, the practical significance is the distinction between a vehicle that can complete a journey and a fleet that can serve people repeatedly. Charging, maintenance and readiness affect whether a car is available for the next passenger. They belong in the discussion alongside the software that steers it.
Winter remains an operational question
Waymo’s FAQ describes snow and ice testing, sensor-cleaning systems and adjustments to driving behavior. It also says operations may change with conditions and local guidance. Those statements describe the company’s approach; they should not be read as a promise of uninterrupted service through every winter storm.
For a future service, the useful questions are what it can handle, when it pauses and how clearly it tells riders. Those answers will need evidence from local operations.
What prospective riders can do now
Waymo currently directs Toronto residents to an updates list. Its FAQ says eventual rides would be requested through the Waymo app, while confirming that commercial rides are not available now. For the moment, Toronto’s milestone is the start of local preparation. Public availability is a later test of the plan.

